Questions

Everything Women Ask Me Before Booking

Thirty questions, answered the way I answer them in the studio. Where the honest answer is "it depends", it says so, and it says what it depends on.

Before you book

Do I need a consultation before booking?

Yes, and nothing is booked before we both know your hair can carry it. The consultation on WhatsApp is free, and most questions are settled there with a few photographs taken in daylight. In the studio, in person, it is £50, and that comes off the price of your set. It includes a five capsule test on your own hair, so the decision rests on what your hair does with a bond rather than on a photograph of somebody else's.

Why can you not just tell me the price now?

I can give you a range now, on WhatsApp, for free. What I cannot do honestly is give you one figure before I have seen how much hair you have and how much you are adding. Colour and density decide the strand count, and a photograph hides both. The exact figure is confirmed at the consultation, before you commit, and it arrives as a payment link with your amount already on it.

Is my hair long enough?

From about five centimetres of your own length. That is shorter than most salons will attempt, and it is the reason women growing out a short cut end up here. If your hair is shorter than that, say so and I will tell you how long to wait rather than take the booking.

I have been told my hair is too fine for extensions. Is it?

Probably not, and this is most of my diary. The bond I use for fine hair weighs 0.2 g. The industry standard bond weighs about a gram. On fine or thinning hair that is not a specification detail, it is the whole question, because it decides whether a set grows out clean or takes your own length with it.

A previous set damaged my hair. Will you still work with me?

Yes. Correction work is a large share of what I do. Bring the history with you, including what was used and how it came out, and we start from what your hair can carry now rather than from what you had before.

How long does the appointment take?

You get the time with the strand count at the consultation, because a partial set and a full head are not the same appointment. What I will promise is that it is one appointment rather than several, and that the room is yours for the whole of it.

Can I see what it looks like before I commit to a full set?

That is what the five capsule test is for. Five bonds go into your own hair at the consultation, you see and touch them, and only then do we talk about a full set.

The method and the hair

What exactly is a keratin bond extension?

A single strand of hair joined to a small section of your own with Italian keratin, activated with heat and pressed flat. No metal ring, no adhesive tape, no weave and no glue against the scalp. The bond is pressed to under a millimetre thick so it lies flat instead of sitting as a bead on the root.

What is the difference between invisible, nano and micro?

Weight, and what that weight suits. The invisible bond is 0.2 g and is for the finest and most fragile hair. Nano is 0.3 g, for fine and thin hair that wants a little more density. Micro is 0.5 g and suits normal to fine hair. For comparison, the standard capsule used across the industry is around a gram.

Why does the weight of the bond matter so much?

Because the whole load sits on one small section of your own hair at the root, for weeks. A bond several times heavier than the hair below it can carry is what takes a woman's own length with it when it comes out. This is the single reason women who were refused elsewhere can be worked with here.

What hair do you use?

Premium Slavic Remy hair, which keeps its cuticle intact and running in one direction, and baby hair along the hairline and at the temples. Never synthetic. Synthetic hair cannot be washed or heated like your own and it tangles into something that cannot be combed out.

How many strands will I need?

It depends on your density, your length and how much you are adding, and the count comes at the consultation rather than from a photograph. That count is also what the price is built from, which is why an honest quote cannot come before it.

How long will a set last?

The hair itself, if it is Premium Slavic Remy with the cuticle intact, can stay soft and wearable for up to twelve months rather than three. The bonds are a separate question: they move down as your own hair grows, which is what maintenance is for.

Will anyone be able to tell?

That is the point of the flat bond and of matching colour in daylight against your own ends. What gives extensions away is usually a visible line where the added hair begins, or a bead sitting proud of the root. Both are things the method is chosen to avoid.

Living with them

How do I wash my hair?

Normally, but with a shampoo free of sodium lauryl sulfate and its relatives, and with a comb made for bonded hair. Wash with your head upright rather than tipped forward, and dry the bonds rather than leaving them wet. You get the full routine in writing at the appointment.

Can I go to the gym, or swim?

Yes. Tie the hair up, rinse chlorinated or salt water out with fresh water afterwards, and dry it before bed. What ruins a set is leaving it wet and tangled, not the exercise.

Can I sleep normally?

Yes, with the hair dry and loosely plaited or tied. Sleeping on wet hair is what turns a good set into a matted one.

Can I use straighteners and curling tongs?

Yes, keeping the heat off the bonds themselves. Start a few centimetres below the root. The hair is real, so it behaves like real hair under heat, which also means it is worth using heat sparingly.

Can I colour my hair with extensions in?

Colour is possible, but it is planned rather than improvised, and keratin straightening treatments are not done while a set is in. If you are planning a colour change, tell me at the consultation and we sequence it properly, because colour after the fitting cannot match what was matched before it.

Can I wear a high ponytail?

Yes. A flat bond under a millimetre is what makes that possible, and it is one of the things worth checking with your own eyes at the five capsule test.

Can I use masks, oils and conditioners?

Yes, and you should. Added hair is not fed by your scalp, so it needs conditioning more than your own does. Keep oils off the bonds themselves.

Maintenance and removal

How often do I need to come back?

Every eight to twelve weeks. At maintenance the bonds are taken down, fresh keratin is applied and the hair is put back up at the root, so the set sits where it should instead of hanging lower each month.

What happens at removal?

A dedicated solvent softens the keratin over about an hour. Nothing is cut and nothing is pulled. Your donor strands are kept so they can be reused if the hair is still in good condition, which is often the largest saving on a second set.

Will extensions damage my own hair?

They can, and pretending otherwise is how people end up in my chair for correction. What causes damage is a bond too heavy for the hair, maintenance left too long, or removal done by force. What protects your hair is the weight of the bond, coming back on time, and taking them out properly.

Can the hair be reused?

Often yes. It depends on the condition of the hair when it comes out, which depends on how the set was worn and how long it was left. You get an honest answer at removal rather than a promise now.

Practical

Where is the studio?

Adenmore Road, Catford, in south east London, postcode SE6 4BT, about fifteen minutes from London Bridge. Open Monday to Saturday, 09:00 to 20:00, by appointment.

Do you come to me?

Yes, across London, with the same equipment, the same bonds and more than three hundred tones brought to your door. Maintenance and removal can be done at home as well as a first fitting.

How do I pay, and can I split it?

The quote is sent as a payment link with your amount already on it, after the consultation. Klarna Pay in 3 is available on treatments, so the cost can be split.

Who will actually be doing my hair?

I will. I have fitted every set that has left this studio since 2016, by hand.

What qualifications do you hold?

More than eighteen professional certificates earned between 2016 and 2026. Sixteen of them are reproduced in full on the certificates page, each naming the school that awarded it and the date it was signed. The 2020 course is independently accredited by The CPD Group under activity number 1008067, which anyone can check with the accreditor rather than taking my word for it.

Still Not Sure?

Send me a photograph of your hair in daylight and the question you actually want answered. It costs nothing and it usually settles the matter in one conversation.

Adenmore Road, Catford, London SE6 4BT · +44 7465 656570

Free on WhatsApp, no obligation. £50 in the studio, and it comes off your set.